Returns & Exchanges
At Aquascutum Active, we want you to be fully satisfied with your premium performance wear. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all Aquascutum Active tags attached to ensure the product remains in resaleable condition.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing