Frequently Asked Questions
Everything you need to know about Aquascutum Active performance wear.
What is the standard shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination and usually take 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are Aquascutum Active materials sustainably sourced?
Yes, we prioritize technical fabrics that are both durable and eco-friendly. Many of our activewear pieces utilize recycled polyester and organic cotton blends to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my technical performance gear?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress in real-time.